+34 91 882 47 45



In compliance with the reporting obligations contained in Article 10 of Law 34/2002 of July 11, Services Society Information and Electronic Commerce, below reflect the following data: the company web domain owner is CITY ALCALA SL (Hereinafter CITY OF ALCALA), established for this purpose in CALLE CANOVAS DEL CASTILLO 4 28807, ALCALA DE HENARES, MADRID C.I.F number .: B82960139 registered in the Madrid Mercantile Register. Contact Email: hotel@ciudaddealcala.es website.





Access and / or use of this portal CIUDAD DE ALCALA attributes the condition of USER, who accepts, from such access and / or use, the General Conditions of Use listed here. The above conditions apply regardless of the General Terms and Conditions in their case be enforceable.





www.ciudaddealcala.es provides access to a multitude of information, services, programs or data (hereinafter "content") on the Internet from ALCALA CITY or its licensors to which the user can access. The user assumes responsibility for the use of the portal. This responsibility extends to the record necessary to access certain services or content.

The record the USER will be responsible for providing true and lawful information. As a result of this registration, the USER can provide a password to be responsible,

pledging to make diligent and confidential use of it. The user undertakes to make appropriate use of content and services (such as chat services, discussion forums or newsgroups) that name the company that created the web site offers through its website and by way of example but not limited, to not use them to (I) are illicit, illegal or contrary to good faith and public order; (II) disseminate content or propaganda of racist, xenophobic, pornographic, illegal, apology of terrorism or against human rights; (III) causing damage to physical and logical systems Name of the creator of the website, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage; (IV) attempting to access and, where appropriate, use the email accounts of other users and modificaro manipulate their messages. Name of the creator of the website reserves the right to remove any comments and contributions that violate the respect for human dignity, which are discriminatory, xenophobic, racist, pornographic, that threaten youth or childhood, order or public safety or, in their opinion, are not suitable for publication. In any case, CITY OF ALCALA not responsible for the opinions expressed by users through forums, chat rooms or other participation tools.





CITY OF ALCALA meets the guidelines of Law 15/1999 of December 13 Protection of Personal Data, Royal Decree 1720/2007 of 21 December approving the Regulations implementing the Organic Law approving and other applicable regulations at all times, and seeks to ensure proper use and handling of personal user data. To do this, along with every form of gathering personal data, services that the user can request hotel@ciudaddealcala.es, will inform the user of the existence and acceptance of the conditions of the processing of data in each case, informing responsibility of the created file, the address of the possibility to exercise their rights of access, rectification, cancellation or opposition, the purpose of processing and data communications to third parties where appropriate.


Also, CITY OF ALCALA informs that complies with the Law 34/2002 of July 11, Services Information Society and Electronic Commerce and asked to consent to the processing of your e-mail for commercial purposes at all times.





CITY OF ALCALA by itself or as an assignee, owns all rights to intellectual property desu website as well as the elements contained therein (not limited to, images, sound, audio, video, software or texts; trademarks or logos, color combinations, structure and design, selection of materials, computer programs necessary for its operation, access and use, etc.), owned by CIUDAD DE ALCALA or its licensors.


All rights reserved. Under the provisions of Articles 8 and 32.1, second paragraph, of the Copyright Act are expressly prohibited reproduction, distribution and public communication, including any means of making available all or part of the contents of this website for commercial purposes, in any form or by any technical means, without the authorization of ALCALA CITY. The user undertakes to respect the rights of ownership of Intellectual Property CITY OF ALCALA. You can view the portal elements and even print, copy and store them on the hard drive of your computer or any other hardware provided is solely and exclusively, support for personal and private use. The user must not remove, alter, evade or manipulate any protection device or security system that was installed on the pages ALCALA CITY.




CITY OF ALCALA not liable under any circumstances for damages of any kind which may cause, but not limited to errors or omissions in the content, lack of availability of the portal or transmission of virus or malware programs in the content, despite having taken all the necessary technological measures to prevent it.




CITY OF ALCALA reserves the right to make unannounced changes it deems appropriate in its website, pudiendocambiar, delete or add content and services provided through the same as the way in which they are presented or located on its website.




In the event that www.ciudaddealcala.es are links or hyperlinks to other Internet sites, CIUDAD DE ALCALA not exercise any control over such sites and content. In no case

CITY OF ALCALA not assume any responsibility for the contents of any link belonging to another website, nor guarantee the technical availability, quality, reliability, accuracy, comprehensiveness, accuracy, validity and

constitutionality of any material or information contained in any such links or other Internet sites.


Also the inclusion of these external connections will not imply any association, merger or partnership with the entities connected.




ALCALA CITY reserves the right to deny or withdraw access to the portal and / or services offered without notice, on its own or a third party, to those users who violate these Terms of Use.





ALCALA CITY pursue the breach of these conditions and any misuse of its website, exercising all civil and criminal actions that can by law.





CITY OF ALCALA may change at any time the conditions specified here, duly publicized herein.


The validity of these conditions will be according to their exposure and are valid until duly published. they are modified by others.




The relationship between CITY OF ALCALA and the USER by Spanish legislation shall be governed and any dispute shall be submitted to the Courts of the city of Alcala de Henares.



Cookies policy


How uses cookies ALCALA CITY

According to current regulations, ALCALA CITY S.L. It provides users information on the cookies used and the reason for its use on the web www.ciudaddealcala.es (hereinafter referred to as CITY OF ALCALA or WEB) and request consent to use them.

A cookie is a small piece of text that web sites you visit sent to the browser that allows the website to remember information about your visit, like your preferred language and other options, which can facilitate your next visit and make the site more useful to you. Cookies play a very important role, because without them the use of the Web would be a much more frustrating experience.

CITY OF ALCALA uses cookies for various purposes, among which include ensuring that websites can function properly, collecting anonymous statistical information, such as which pages users viewed, how long it has been in our media, type of browser you use the user and operating system installed.

Cookies are only associated with an anonymous user and your computer / device and do not provide references that reveal personal data. At any time you can access your browser settings to modify and / or block the installation of cookies sent by CIUDAD DE ALCALA, without preventing access to the contents. However, the quality of performance of the Services may be affected.


Because they are important?

From a technical point of view, they allow websites work more agile and tailored to the preferences of users, such as store the language, the currency or detect the access device.


Establish levels of protection and security that prevent or hinder cyberattacks against ALCALA CITY or its Users.


Managers allow the media to meet statistical data collected in cookies to improve the quality and experience of their services.


They can serve to optimize advertising that show on the web and to personalize the advertising according to the browsing habits of users.


What are the different types of cookies used ALCALA CITY?

Persistent Cookies are a type of cookies in which the data is still stored in the terminal and that can be accessed and treated for a defined by the head of the cookie, and you can go a few minutes to several years period.

On the other hand, depending on who is the entity that manages the computer or domain from which cookies are sent and treat the data obtained, we can distinguish between own and third party cookies.

Cookies themselves are cookies that are sent to your computer and managed exclusively by CIUDAD DE ALCALA for best performance of our website. The information we collect is used to improve the quality of our service.


If you interact with the content CIUDAD DE ALCALA may also set Cookies from third parties (for example, pressing or watch videos hosted on another website buttons social networks), which are those established by a different domain CITY ALCALA. Records made in social networks and cookies associated with them, are subject to its cookie policy.

Browse CITY OF ALCALA means that you can install the following types of Cookies:

TECHNIQUES: This type of Cookies provide us with information about using the User makes of the Web, such as which pages you visited. These cookies do not allow to identify, since the information they collect is anonymous and will be used only for work to improve page design and web browsing, usage statistics, etc.

Twitter: http://support.twitter.com/articles/20170521-el-uso-que-hace-twitter-de-cookies-y-tecnologias-similares#

Facebook: https://www.facebook.com/about/privacy/cookies

ANALYTICAL: They are used for statistical purposes only. The information is used for measuring the activity on the site

Google Analytics: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage


ADVERTISING: They allow more effective management of advertising space based on criteria such as the edited content or frequency in which ads are displayed.

Google AdSense: https://support.google.com/adsense/answer/2839090?hl=es





YOUTUBE: https://www.google.es/intl/es/policies/privacy/


How I can set my Cookies?

When browsing and continue CITY OF ALCALA you will be consenting to the use of cookies under the conditions contained in this Policy Cookies. CITY OF ALCALA provides access to this Cookies Policy in order that the user is informed, and notwithstanding that it can exercise its right to block, delete and reject the use of cookies at all times.

In any case we inform you that can block or disable activating the setting on your browser, which allows you to refuse the installation of all cookies or some of them. Most browsers allow practice to warn of the presence of cookies or automatically reject them. If rejects you can still use, although the use of some services may be limited and therefore the less satisfactory experience on our Portal our Portal.

Here's the links major browsers and devices so that you have all the information to see how to manage cookies in your browser.

Internet Explorer ™:

6http version: //support.microsoft.com/kb/283185/es

Version 7 and 8http: //windows.microsoft.com/es-ES/windows-vista/Block-or-allow-cookies

9http version: //windows.microsoft.com/es-ES/windows7/How-to-manage-cookies-in-Internet-Explorer-9


Safari ™: http: //support.apple.com/kb/HT1677 viewlocale = es_ES?

Google Chrome ™: https: //support.google.com/chrome/answer/95647 hl = en & hlrm = en

Mozilla Firefox ™: http://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies


The User may revoke your consent to the use of cookies (opt-out), in your browser, through the configuration options that browsers available to them for this purpose.

CITY OF ALCALA can modify this Policy Cookies based on new, regulations, or in order to adapt the policy to the instructions issued by the Spanish Data Protection Agency legislative requirements.

Therefore, ss may update the Policy Cookies our Portal, recommending revise this policy at some time you access ALCALA CITY, in order to be properly informed about how and why we use cookies.


Ultima actualización: 24/05/2016


©2016  Ciudad de Alcalá S.L.   All rights reserved.

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